About us

Imbibe Technologies is an Independent Software Solutions Vendor, committed to provide cutting-edge Software Solutions to deliver the highest standards of client satisfaction.

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Current Openings

Imbibe is always looking for dynamic professionals to join its team, if you do not see an opening matching your skill set but want to join our team, feel free to contact us directly.

Current Openings

Contact us

For Careers related communication, please send a mail to [email protected]. For all other communication, please contact us by visiting the page below.

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Application Support Engineer

Imbibe is seeking entry to mid-level Application Support Engineers with 2+ years’ experience in supporting software products or software services. The candidate will

  • Answer the phone call, listen to customer issues provide solution and record.
  • Provide email support.
  • Write tech-note and knowledge base articles to enhance our documentation portal.
  • Testing the fixes to be provided to customer before giving it to customer.
  • Work with Engineering team to define test cases, review patterns of customer issues, discuss enhancement and roadmap

Desired Skills:

  1. Bachelor’s degree in computer science, information system or similar.
  2. Strong prior experience supporting enterprise applications and customers.
  3. Analytical capabilities with an acumen of finding and resolving production issues.
  4. Excellent English language communication skills.
  5. Knowledge of Windows servers, network setup, Active Directory, MS Office, IIS and Windows registry.
  6. Strong knowledge of SQL and Microsoft SQL Server.
  7. Working knowledge of using ticketing system, bug tracking software and project management tools.
  8. Some understanding of VBScript, HTML, XML, JavaScript.
  9. Knowledge of iManage WorkSite, or Microsoft SharePoint or any document/content management system is a plus.
Experience Required: 
2+ years

How to apply

Please send your resume together with the job title you are applying for to: [email protected].

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